The walkthrough
Ordering, from link to doorstep
Ordering itself is simple. What confuses people is that it is not one checkout: you pay for the goods at one moment and for the international freight at another, with a wait in the warehouse in between.
The sequence below follows the four steps OrientDig publishes on its home page. Where we quote a timing, it is theirs and we say so. Before you start, the mistakes page covers the four habits that prevent most first-order problems, and help and FAQ covers who to ask when one happens anyway.
The six things you actually do
Everything else in the process happens without you.
Create an account
The DIY order page sits behind a login, so registration comes first. Account registration and activation is one of the three articles OrientDig pins to the top of its help centre.
Paste the item link
The search box on the home page takes a product link or a product name. This is the same box the site shows above its three step strip.
Confirm the order and pay for the goods
Customer service reviews the order, then OrientDig buys from the seller. Its stated turnaround is typically within 24 hours of your payment.
Wait for arrival and inspection
The seller ships to the OrientDig warehouse. On arrival the agent says it inspects the goods and provides free HD QC pictures.
Submit the parcel and choose a line
You fill in the delivery address, select a logistics method and settle the international freight service fee.
Sign for it
OrientDig states it sends the package out within 3 to 5 working days after that stage. Transit time after dispatch belongs to the courier.
The official four steps, in the agent's own words
Worth reading once in the original, because our summary above compresses it. Note the last card: the international freight fee is settled at the shipping stage, not when you order.
Cost
When money leaves your account
Two moments. At the order you pay for the item and for the seller to send it to the warehouse inside China. At dispatch you pay for the international leg, for the line you picked. Import duty, where your country charges it, is separate again and is between you and your customs authority.
We publish no rates, because we do not set them and they move. The official estimator is free and does not need an order, so the honest advice is to use it before you buy rather than to trust any number written on a guide site, including this one.
The official shipping estimator
Destination and weight are required, dimensions are optional, and there is a Mail Restriction selector for items that not every line will carry. The note under the form is the agent's own: for lines that are not its proprietary ones, third party logistics providers set and adjust the price according to market conditions, and OrientDig says it notifies you if the price changes.
Consolidation is the part that moves the number
If you buy from three sellers and ship three parcels, you pay to open three international shipments. Combined into one box, that becomes one. OrientDig describes consolidating purchases from a variety of sellers as part of the service.
How much it saves depends on the weights involved and on the line you pick, which is why we are not going to put a percentage on it. The mechanism is real and worth using; the number is yours to check in the estimator.
What the warehouse stage is for
Two things happen while your goods sit there. Items from different sellers arrive at different times and wait for each other, and the inspection produces the QC photos. OrientDig lists extended free storage as a feature without attaching a number to it, so check the current terms on the official site rather than trusting a figure written anywhere else.
This is also the last point at which returns are possible. The official Q and A says that after you place an order and before the item leaves the warehouse for international shipment, you can contact your order agent for returns and refunds.
Paying, and what the site accepts
The official footer carries payment and carrier marks. We list what is shown rather than describing how any of it behaves.
Card and wallet marks shown
VISA, Mastercard and Alipay+ appear in the OrientDig footer, alongside a Top up and an International Credit Card entry in its help centre. Read 4 August 2026.
Carrier marks shown
FedEx, China Post and DHL appear in the same footer. Which lines are actually offered to your country is what the estimator answers.
Stated dispatch window
OrientDig says the package goes out within 3 to 5 working days once the address, line and freight fee are settled. Transit after that is the courier.
Labels on the estimator page
The estimation page displays Free Insurance and Tax Free labels. Those are the agent's labels; duty rules in your own country are between you and your customs authority.
Ready to order
Find something first. The judging page is two minutes of work that saves the most common expensive mistake, and the categories page tells you which category is a sensible one to start with.
